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CLIENT SUPPORT SERVICES


Support ServicesReport a Claim

We hope that you will never have a claim, but if you do, we are here to help.  Many companies have 24/7 claim centers to take your claim and start the settlement process immediately.  FireMark is here to assist you through the claim settlement process and to ensure that you receive a timely and fair settlement.  A listing of the insurance company claim numbers follows.

Your Duties After a Loss:

1.  Take pictures of all damaged areas to substantiate the claim before starting any repairs.
2.  Protect the property from further damage.  Make reasonable and necessary repairs to protect the property.
3.  Call your company to report the loss.  Claim phone numbers (24 hour) provided below.
4.  Make a list of all damaged personal property.  Gather any receipts that you may have for damaged contents.
5.  Keep an accurate record of temporary repairs and additional living expenses.  Additional living expenses include any necessary and reasonable increase in living expense you incur so that your household can maintain its normal standard of living.


Below are links that you can use to make payments, access your policy, retrieve claim information and we have added additional forms for any questions that you may have.

America First
* Access Policy & Make Payment
~ Claim Information
> Billing #: 877-616-6022
Claims #: 877-263-7890
Central Insurance Companies
* Access Policy & Make Payment
~ Claim Information
> Billing #: 800-786-9052
Claims #: 888-263-2924
Fidelity National Financial
~ Claim Information
> Billing #: 800-849-6140
Claims #: 800-220-1351
Fireman's Fund Insurance
~ Claim Information
> Billing #: 800-835-7750
Claims #: 888-347-3428
Hartford
* Access Policy & Make Payment
~ Claim Information
> Billing #: 800-624-5578
Claims #: 800-243-5860
Progressive Insurance
* Access Policy & Make Payment
~ Claim Information
> Phone #: 800-274-4499
Republic Group
* Access Policy & Make Payment
~ Claim Information
> Billing #: 800-344-2275
Claims #: 800-451-0286
Southern Insurance
Southern County Mutual Insurance
> Claims #:1-866-522-0361
Unitrin Insurance
* Access Policy & Make Payment
~ Claim Information
> Billing #: 866-675-3345
Claims #: 888-252-2799
Republic Underwriters
Republic Underwriters
Claims #: 1-866-522-0361
Safeco INsurance
* Access Policy & Make Payment
~ Claim Information
> Customer Service #: 800-332-3226

State Auto
* Access Policy & Make Payment
~ Claim Information
> Billing #: 800-766-1853
Claims #: 800-444-9950 x 5118
Texas Windstorm
~ Claim Information
> Claims #: 800-788-8247
Travelers
* Access Policy & Make Payment
~ Claim Information
> Billing #: 877-872-8737
Claims #: 800-252-4633
 
Travelers
Travelers Flood Insurance
> Billing #: 800-356-6670
Claims #: 800-505-0193
Austin
512.282.5556
Fax 512.282.5699
Houston
281.293.0601
Fax 281.293.0602
Dallas-Ft. Worth
972.647.1222
Fax 972.647.1225
San Antonio
210.681.4600
Fax 210.681.4606
Nationwide
800.856.3227
Fax 800.856.0507